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3rd Line Desktop Support


£55,000 Per Annum



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Job Description

3rd Line Desktop Support Engineer /MDM Engineer

A world leading Ecommerce company with who have a strong global presence ( Over 12,000 employees worldwide) are hiring for a 3rdline Desktop Support/ MDM Engineer to join their team.

Managing over 15,000 devices you will be responsible for high level escalation on device related issues.

As the Desktop Support Engineer you will be responsible for:

  • Ensuring the configuration consistency and security compliance for the devices
  • Ensuring devices are well protected from vulnerabilities
  • Responsible for application packaging and deployment using Mobile device management
  • Working as a technical consultant to support all user (over 10,000)
  • Managing device configurations (Windows and MAC OS devices)
  • Experience in different package creation and maintenance methods
  • Experience in maintaining Win32, Chocolatey based applications
  • Maintaining and developing new scripts for configuration and application deployments.
  • Maintaining security patch compliance for user devices( 10,000)

As the Desktop Support Engineer you will have the following experience:

  • 3rd line support experience
  • Strong experience on managing Windows devices
  • Experience supporting devises for over 1000 + users
  • Microsoft Intune Experience.
  • Cloud experience ( Azure or AWS- Desirable)
  • Strong analytical skills, ability to troubleshoot and resolve issues,
  • Strong understanding about different MSI or MSIX application creation and deployment methods

If you think you have the right experience and would like to know more please send your CV to David AT Freshtechit


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